All pico. jewellery pieces are lovingly handmade to order by our master goldsmith. It can take up to 7 days for each piece to be made, so please keep this in mind when ordering.

If you are in a hurry and want something sent within one business day, have a look at our Ready to Ship section.

 

Shipping: 

Orders ship via DHL Express Courier from sunny Greece.

We offer FREE shipping on all orders over €200. 

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Delivery times:

All orders require a signature upon delivery.

DHL Express Courier:

• Europe (including UK): 1-3 working days
• Rest of the world: 1-5 working days

You can track your order here. 

 

Pick Up / Click & Collect:

In-store pickup is available from our showroom Monday-Friday, 11pm-3pm. Make sure you select Pick Up at checkout. You will receive a confirmation email as soon as your order is ready for pick up. For same day pick up, please email us at hello@picothestore.com to see if this is possible and make arrangements. 

 

Shipping & Delivery FAQs:

 Do I have to pay Duties & Taxes?

International orders may be subject to customs or import duties once the order reaches the destination country. Please review your country's customs guidelines.

 

Can I edit my shipping address?

Yes, if you're quick! Make sure to contact us right away at hello@picothestore.com

Can my parcel be redirected?

Unfortunately we are unable to redirect orders once they have been dispatched, so please supply an address where you will be available to sign and receive your order. 

Can my order be delivered to a PO Box Address?

We are unable to deliver to PO Box numbers or temporary residence addresses such as hotels.